BOOKING TERMS & CONDITIONS

Booking Confirmation & Timing

  • All bookings submitted via this form are requests only and are not confirmed until you receive a follow-up from us via your selected contact method.

  • We aim to respond within 24–48 hours. For same-day bookings, please call us directly.

  • Tables are held for 15 minutes past your booking time. Please call us if you’re running late to avoid cancellation.

Group Sizes & Booking Channels

Dining Room:

Beer Garden:

  • Maximum group size: 25 people (communal table, one booking every 3.5 hours)

  • Groups over 6 people must email hello@theyackhotel.com.au.

Time Limits – Peak Days (Friday to Sunday)

  • 2–4 guests: 1 hour 15 minutes

  • 5–8 guests: 1 hour 45 minutes

  • 9+ guests: 2 hours 30 minutes

Special Requests & Notes

  • We will do our best to accommodate special requests but cannot guarantee them.

  • The beer garden is dog-friendly – well-behaved dogs on leads are welcome.

  • Let us know if you’ll need a high chair, pram space, or have any accessibility requirements.

Private Functions

For private events or large group bookings, please contact us directly at hello@theyackhotel.com.au and we’ll be in touch to discuss availability and options.

Walk-Ins Welcome

We welcome walk-ins whenever space allows, but bookings are recommended for groups or during busy periods.